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Effective Date: October 19, 2022

The Kennel Hub Store (“THEKENNELHUB”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit or make a purchase from our website thekennelhubstore.com (the “Site”). It also outlines your rights under the General Data Protection Regulation (GDPR) and how you can exercise them.

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Data Controller and Contact Information

The data controller responsible for the processing of your personal data is:

Business Name: THEKENNELHUB
Website: thekennelhubstore.com
Address: 1910 Thomes Ave, Cheyenne, WY 82001
Email: [email protected]

For any inquiries regarding this Privacy Policy or your personal data, please contact us at the above address or email.

2. Data We Collect

We may collect and process the following types of personal data:

a. Personal Data You Provide

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information (e.g., credit card details, PayPal information)
• Any other personal information you provide when contacting us or filling out forms on the Site

b. Automatically Collected Data

• IP address
• Browser type and version
• Time zone settings
• Interaction data (such as pages visited, time spent on the Site, and clicks)
• Cookie and tracking information

c. Sensitive Data

We do not intentionally collect or process any sensitive data (e.g., health, political opinions) through the Site. If you voluntarily provide such information, you consent to its processing as described in this Privacy Policy.

3. How We Use Your Data

We use your personal data for the following purposes:

• Processing Transactions: To process and fulfill your orders, including payment processing, shipping, and delivery.
• Customer Support: To respond to your inquiries, handle complaints, and provide customer service.
• Communication: To send you emails regarding your orders, account status, or updates to our services.
• Marketing: With your consent, to send you marketing and promotional materials. You may opt-out at any time.
• Site Improvement: To analyze user behavior, improve the Site’s performance, and enhance the user experience.
• Legal Compliance: To comply with applicable laws, such as tax regulations or fraud prevention.

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Contractual Necessity: Processing is necessary for the performance of a contract (e.g., to process your order).
• Legitimate Interests: Processing is necessary for our legitimate interests (e.g., to improve the Site, ensure security).
• Consent: We may rely on your consent for sending marketing materials. You can withdraw your consent at any time.
• Legal Obligation: Processing is necessary to comply with legal obligations (e.g., tax obligations, fraud prevention).

5. How We Store and Secure Your Data

We take reasonable technical and organizational measures to ensure your personal data is secure. These measures include:

• Encryption of sensitive data such as payment details
• Firewalls and secure servers to protect against unauthorized access
• Regular security audits and monitoring
• Controlled access to data within our organization

Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we will notify you and relevant authorities if a data breach occurs.

6. Data Retention

We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, including:

• To provide our services (e.g., fulfilling orders)
• To comply with legal and regulatory requirements (e.g., tax records)
• To resolve disputes and enforce our agreements

The exact duration of data retention will depend on the type of data and legal requirements.

7. Sharing Your Data

We may share your personal data in the following circumstances:

a. Service Providers

We use third-party service providers to assist with various aspects of our business operations, including:

• Payment processors (e.g., credit card processors, PayPal)
• Shipping and delivery companies
• IT service providers and website hosting services

These service providers are contractually obligated to protect your data and may only use it in accordance with our instructions.

b. Legal Compliance and Protection

We may disclose your personal data if required by law or if we believe such disclosure is necessary to:

• Comply with legal obligations or respond to requests from authorities
• Protect and defend the rights or property of THEKENNELHUB
• Prevent fraud, security breaches, or technical issues
• Protect the personal safety of users or the public

c. Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner. We will notify you if such a transfer occurs.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. Cookies are small files stored on your device that allow us to recognize your preferences and track certain activities.

You can control cookie settings through your browser, but please note that disabling cookies may affect the functionality of our Site.

9. Your GDPR Rights

If you are located in the European Economic Area (EEA), you have the following rights under GDPR:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete data.
• Right to Erasure: You can request that we delete your personal data under certain conditions.
• Right to Restrict Processing: You can request a restriction on how we process your personal data.
• Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to certain types of processing, such as direct marketing.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

10. International Transfers

We are based in the United States, and your data may be transferred and processed outside of the EEA. We ensure that appropriate safeguards are in place to protect your data when it is transferred internationally, in accordance with GDPR.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically for any updates.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

THEKENNELHUB
1910 Thomes Ave
Cheyenne, WY 82001
Email: [email protected]

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1910 Thomes Ave Cheyenne, WY 82001

Operating hours: available 24/7

+1 (307) 221-2852

[email protected]

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